The Novel Cafe on Traction

2 Responses to The Novel Cafe on Traction

1. 

   Javier rodriguez

   February 5, 2012 at 11:54 am

   First of I want to say that I like your coffee and your concept and the staff it’s very nice.
   I was disappointed the other day when ordering a large coffee the cup was filled almost 3/4 full ‘really’ and the lady didn’t say or asked if I needed room for cream!
   Coffee it’s pricy so I honestly felt cheated but was too embarrased to say anything, it was busy at the time.
   I come here 3 to 4 times a week though.
   Thanks

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   • 

     munjal

     February 5, 2012 at 11:07 pm

     Javier,

     We really appreciate you reaching out to us like this and giving us your honest feedback. We sincerely apologize for the unfortunate experience you had and would like to offer to hopefully improve things. I have forwarded your comment to the store managers for our Traction location. They are Ron and Rachel, and will contact you in the coming week. Thank you again!

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